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Privacy policy.

BeeBenSupport places great importance on consumer privacy. This Privacy Policy applies to all products and services provided by BeeBenSupport.

By using or purchasing products or services provided by BeeBenSupport, customers are deemed to have implicitly agreed to all the contents of this Privacy Policy. Please read these terms carefully before use.

1. Information collection

Under normal circumstances, we may collect personal data about you, including your name, email address, telephone number, contact address, bank account details, order history, driver's licence or passport, a partially masked image of a credit card, IP address, website and business type.

For teams or companies, we may collect additional information such as the company or team name, logo and company description.

BeeBenSupport may accept and collect your information through a variety of methods, including email, text messages, Skype, customer registration, customer applications, contracts, orders and resumes.

2. Use of information

The information collected may be used to create merchant accounts, arrange remittances, purchase products, provide product or service updates, conduct marketing or publish approved advertisements, and perform internal analysis.

3. Sharing with third parties

BeeBenSupport will not share your personal information with any third party unless specific terms are defined in Section 3 or Section 4. This may include situations where access to your account has been authorised and an option has been selected.

Internal business operations

To conduct revenue audits for internal business operations, we may share your information with independent external audit firms. Those firms are also required to comply with our Privacy Policy.

Service providers

We may use services provided by other companies for transaction processing, sending and receiving mail, customer support, website administration, data storage and other functions. We may therefore need to share some of your information with these parties to provide a better service experience. We provide only the information necessary, and these parties may not use the data for any other purpose without BeeBenSupport's authorisation.

4. Legal disclosure

Although we will make every effort to protect the privacy of our users, we may disclose certain personal information when we reasonably believe that disclosure is necessary to comply with judicial proceedings, court orders or other compliance procedures, or to protect the lawful rights, property or safety of BeeBenSupport, BeeBenSupport users and third parties.

5. Security

We will take reasonable measures and follow reasonable procedures to protect your company, personal or team information. Although transmission over the internet is not 100% secure, we will make every effort to ensure that information is not stolen or altered by others during transmission.

6. Encryption

All data transmitted over the internet is based on the SSL protocol. Strict data backup systems are used to ensure that hourly, daily and weekly backups are performed, helping prevent information from being accidentally lost.

7. Cookies

We use cookies to track the source of visitors so that we can compensate our referral partners.

8. Hyperlinks

Our website provides links that may direct you to third parties or other websites that we have selected to provide co-branded products or to help you use BeeBenSupport services more effectively. Third-party websites are not governed by this Privacy Policy, and BeeBenSupport does not determine how those websites process personal information. We recommend checking the privacy policy of those websites before visiting them to understand their privacy practices.

9. Filtering and removal of harmful information

The creation and storage of harmful information is prohibited. This includes:

  1. Violating the basic principles established by the Constitution of China.
  2. Endangering national security, disclosing state secrets, subverting state power or undermining national unity.
  3. Damaging national honour and interests, or attacking the Party and government.
  4. Inciting ethnic hatred or discrimination, or undermining ethnic unity.
  5. Damaging friendly relations between countries and regions.
  6. Contravening traditional national virtues, social morality, ethics or socialist spiritual civilisation.
  7. Undermining national religious policies, or promoting heresy and feudal superstition.
  8. Spreading rumours or fake news, disturbing social order or undermining social stability.
  9. Organising, inciting or instructing terrorism, illegal assemblies, associations or demonstrations that disturb public order.
  10. Disseminating obscenity, pornography, gambling, violence, terrorism or content that incites crime.
  11. Insulting or defaming others, or infringing their lawful rights and interests.
  12. Infringing portrait rights, name rights, reputation rights, privacy rights or other personal rights.
  13. Using insulting, defamatory, malicious, threatening, cursing or otherwise uncivilised language.
  14. Establishing illegal non-governmental organisations in the name of an activity.
  15. Infringing the copyright or online information dissemination rights of others.
  16. Other content prohibited by laws and administrative regulations.

BeeBenSupport has established mechanisms to filter and remove the information described above. We reserve the right to close merchant accounts and pursue legal liability against the relevant parties.

10. Access, modification and accuracy of information

We take reasonable steps to ensure that the information we receive from you is correct and kept up to date. You have the right to access your company, team and personal information to verify its accuracy and correct inaccurate information.

You may log in to your account on beebensupport.com using your merchant ID and password and click Settings at any time to change your information. You may also contact us at support@beebensupport.com to access and correct errors in your personal information.

11. Business transfers

The information collected by beebensupport.com will be treated as an asset. If beebensupport.com, any affiliate, division or part of its assets is acquired by another company, such information may be one of the assets transferred. In that case, the acquirer may use your information only in accordance with this Privacy Policy, or any successor policy applicable to information collected from you.

Please note that information submitted or collected after a transfer may be subject to a new Privacy Policy adopted by the acquirer.

12. Contact

If you have a request concerning your information, a request to modify information, or any question related to this policy, please send it to:

support@beebensupport.com